Business-Grade Cloud Support and Maintenance Services

TekRevol helps its clients future-proof their digital transformation journey with cloud support and maintenance services. With our dedicated cloud maintenance professionals by your side, you can build and utilize secure cloud networks, capture better business value and achieve purpose and profitability – in the most efficient ways.

Manage my cloud setup!

Why Are Global Organizations Adapting Cloud?

Modern, forward-thinking businesses are outpacing change by investing in the cloud – they are engineering cloud-based infrastructures today for a secure, high-performing tomorrow. TekRevol’s independent research suggests that:

80% of cloud-first organizations have deployed hyperscalers: Microsoft Azure, Google Cloud, and Amazon Web Services.
Approximately 86% of companies reported an increase in their cloud initiatives over two years.
Companies are spending an average of 57% of their IT budgets on cloud maintenance than new innovation initiatives.

But most importantly,

And 82% of companies deploying cloud are using managed services to a moderate or great degree for cloud support.
Organizations have saved more than 35% on operational costs with the adoption and maintenance of the cloud.

And if you’ve already embarked on the journey and planning to make it work for you – for unforeseen future, TekRevol can be your partner in change, sustainability and scaling.

Let’s discuss cloud use cases for your organization.

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Redefine Organizational Operations and Experiences with TekRevol’s Cloud Support and Maintenance Services

Cloud Infrastructure Maintenance

We provide full-cycle cloud infrastructure maintenance services and support to ensure your cloud runs efficiently. We strive to improve resource allocation and achieve faster deployment timelines. Our major KPIs in cloud infrastructure management include automated provisioning and scaling and we deliver comprehensive optimization reports at predefined timelines.

Monitoring and Issue Resolution

We proactively identify and resolve cloud-related issues before they impact your business. The major focus of TekRevol’s cloud maintenance team is to minimize downtime, reduce your MTTR (Mean Time To Repair), and improve application performance. We achieve this through 24/7 cloud infrastructure monitoring, real-time alerts, and expert troubleshooting and resolution.

Cloud Security

We support your cloud environment with robust security measures to mitigate risks and protect your data. TekRevol’s cloud security services are ideal for businesses currently prioritizing zero security breaches, identification and remedy of vulnerabilities on an ongoing basis, and maintaining a compliant security posture. We perform regular security assessments, vulnerability scanning and patching, and security policy implementation and monitoring to meet KPIs in the cloud security standards.

Patch Management and Updates

In patch management, our maintenance and support teams ensure your organization’s cloud infrastructure is always up-to-date with the latest security patches and software updates. This way, we help our clients reduce security vulnerabilities, improve system performance, and optimize resource utilization. To keep your cloud environment functional, we perform automated patches and document regular system health reports.

Disaster Recovery

Disaster recovery is our backup management service for helping organizations with their business continuity plans. In our disaster recovery services, we prepare your cloud environment for unforeseen disruptions with a comprehensive roadmap. This is a proactive, preventive service during which we ensure to minimize data loss, achieve rapid recovery times, and guarantee minimal business disruption. We build and test the disaster recovery plans, implement data backups, replicate strategies and document procedures so you can bounce back faster!

Initial Configuration
Support

Because we are a full-cycle cloud implementation partner and have dedicated, platform-specific professionals, we also help with initial cloud setups and migration and ongoing support and maintenance. We streamline cloud adoption with for efficient cloud deployment, effective resource allocation, and an optimal security posture. With configuring the cloud environment, we implement security baselines and provide ongoing support and advice to get you up and running in the cloud quickly and securely.

Platform-Specific Cloud Support Services

We bring together 634 dedicated cloud professionals to help our clients thrive – so we can empower you with the cloud service you have deployed.

01. IBM Cloud

02. Google Cloud Platform

03. Microsoft Azure

04. Amazon Web Services (AWS)

05. Oracle Cloud Infrastructure (OCI)

06. DigitalOcean

07. Alibaba Cloud

With IBM Cloud, your organization has made the most powerful choice if you have a strong, complex hybrid IT environment. We have a 360-degree IBM Cloud support team and dedicated professionals for these core modules:

IBM Cloud Hyper Protect Virtual Servers
IBM Cloud Code Engine
IBM Cloud Object Storage (COS) Gateway
IBM Cloud Databases for PostgreSQL

With GCP configuration and support, we are helping clients turn their daily activities into enterprise-wide solution.

Cloud Run
BigQuery
Cloud TPU (Tensor Processing Unit)
Cloud Spanner

TekRevol will help you maintain Azure so it naturally fits your Microsoft ecosystem and works smoothly for your internal and external stakeholders

Azure Functions
Azure Active Directory (AAD)
Azure Cosmos DB
Azure App Service

TekRevol has experienced AWS to be the most extensive cloud provider for businesses that need one-stop solutions to power storage and security in large organizations. We offer specialized cloud support for modules including but not limited to:

AWS Lambda
Amazon S3 Glacier
Amazon Kinesis Firehose
Amazon Aurora

Oracle Cloud Infrastructure is the ideal choice for businesses that have already deployed Oracle as their major ERP. TekRevol’s dedicated Oracle practitioners and support professionals can help you manage:

Oracle Functions
Oracle Autonomous Database
Oracle Container Engine for Kubernetes (OKE)
Oracle Cloud Object Storage (OCI Object Storage)

For medium-sized entities still navigating the cloud for better organizational management, DigitalOcean offers a business-friendly and economical cloud infrastructure.

DigitalOcean Kubernetes
DigitalOcean Block Storage
DigitalOcean Marketplace

TekRevol’s clients currently utilizing Alibaba Cloud say find it to be the most seamless and easy-to-integrate technology for existing Alibaba ecosystem. If you want to experience the power of this growing cloud tech, we can support you in configuring and managing these core modules:

Elastic Compute Service (ECS)
Alibaba Cloud Container Service (AKS)
Object Storage Service (OSS)
Analytic Data Lake (ADL)

Impact of Cloud Support Services on Industrial Sectors

We have witnessed clients in diverse sectors yield the following key advantages of configuring IT support and cloud services in their production-sensitive and service-centric businesses.

Healthcare

Cloud infrastructure helps secure the HER and assists healthcare organizations in meeting patient data management regulations like HIPAA. It also improves the provision of connected services like remote telemedicine and online patient care initiatives.

Real Estate

Cloud streamlines prop-tech by facilitating and automating key real estate KPIs like maintenance scheduling, decision-making, tenant management and transaction security.

Logistics & Supply Chain

Cloud-based logistics setups improve efficiencies by protecting data, minimizing downtimes, reducing delays and facilitating workflows.

Manufacturing

Cloud setups and their regular maintenance improve operational efficiency in manufacturing by supporting KPIs like production planning, material management and integrating them with quality controls and financial results.

Ecommerce and Retail

Cloud can handle varying demand, supply and traffic during seasons and non-seasons. With cloud infrastructure and its regular maintenance, retail businesses can automate and achieve their success metrics, revenue targets and expansion objectives.

Cloud Support and Maintenance Process at TekRevol

Take an insider look at how TekRevol has been managing and maintaining the cloud infrastructures to meet the highest levels of security, compliance and operational regulations set out by businesses.

Onboarding

The partner onboarding manager collects data about your cloud environment, services you have deployed and connected ERP infrastructures in your organization. We then perform preliminary security evaluation and review existing documentation to understand the baseline of your cloud environment. While this is the initial stage, we set up communication channels and understand the expectations of the key internal stakeholders of your cloud infrastructure.

Planning

This is our key strategy phase where we build an action plan and configure tools to track KPIs and measure performance. We list major resources we plan to utilize, understand the security state of your organization, and establish response protocols to identify issues, handle incidents and resolutions.

Support Implementation

We continuously monitor cloud performance in real-time, gather data, analyze, optimize and address potential incidents that may or may not impact operations. During support and maintenance, we are laser-focused on keeping the cloud running smoothly, minimizing downtime, and assessing the response protocols.

Evaluation and Control

This is our major maintenance step that runs simultaneously with our support implementation plans. Our team members analyze key data, then allocate resources for improving cloud performance, optimizing cloud usage costs and scaling better than legacy infrastructure. We also periodically review the cloud for vulnerabilities and measure real data against security standards.

Reporting

We document the complete cloud support process to the dot and provide regular insights on cloud performance, issues and action items. The project managers simultaneously prepare recommendation reports for performance and efficiency.

Compliance

Our cloud solutions are developed with strong APIs and integration characteristics which allow for smooth interaction with other applications and services.

Why Choose TekRevol for Cloud Support

Niche experience

So from healthcare to supply chain, we have taken our due time and invested keen training efforts to achieve the niche experience – the people, processes and policies we are incredibly proud of.

Strong cloud expertise

We have a world-class team that is technically expert and certified to deploy, configure, and support clients in managing cloud environments. We have platform-specific expertise and align KPIs with best practices.

Sustainability-first

Sustainable cloud organizations are most welcoming to scalability, capacity multiplication and revenue growth. That’s why, we have teams that distinctively balance sustainable cloud setups with scalable strategies.

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Objective-Oriented collaboration

We are laser-focused on helping our new and retained clients achieve their business goals with cloud implementation and maintenance. Our support roadmaps are customized to accommodate your unique business needs.

Transparent reporting

We are an experience-first company when it comes to customer success. We understand how transparency plays a solid role in your satisfaction and sound reporting is our action item to achieve 98% client retention rate we have bagged in 10 years.

Scale The Potential of Your Cloud Infrastructure with TekRevol’s Cloud Support Services

At TekRevol, we keep our clients’ cloud infrastructures performant, secure, compliant – and most importantly resilient so our clients can speed up their time to value. Let TekRevol navigate as you embrace and lead the change!

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Cloud Support And Maintenance FAQs

Does my business need cloud support services if we have an internal IT team?

Cloud support services can significantly boost the functional and technical capacity of your internal IT team. We have clients with internal teams that, with TekRevol’s Cloud support, are achieving faster deployment and ongoing development targets.

What is included in your Cloud support services?

We have a comprehensive suite of cloud support services that include full-cycle cloud infrastructure maintenance services as well as independent cloud security services, disaster recovery, backup management and business continuity campaigns, patch management, incident identification and resolution and initial cloud configuration.

How do you know if TekRevol is the right cloud support service provider for my business?

We have a client retention rate of 98% and maintain a 4.8 stars rating on B2B independent rating and review platforms. While these speak volumes about TekRevol’s credibility, we would like to invite you to a quick one-on-one validation session with our Assistant Vice President of Cloud Strategy to discuss major business use cases.